Our Process
  • Goals
    Our goal is to provide your company with the expertise, tools, training and helpdesk support to enable a barrier-free path to success. In short, we get you on the right track, and keep you there by implementing technologies and systems that get out of your way so you can focus on your business.
  • Discovery
    The first step is an in-depth analysis and technical audit of your current network and systems. Working closely with you, we gain an intimate understanding of your business processes and needs then identify key areas for improvement. We pinpoint exactly where you are, and what it will take to get you to where you want to be.
  • Design
    Based on our findings in the discovery process, the design phase entails the creation of a unique blueprint of best-in-class technologies and systems which addresses your immediate needs and serves as a roadmap for the future.
  • Implement
    Implementing new IT systems can often be a source of uncertainty and frustration. Our experienced technicians manage the implementation process to be as seamless as possible. Roll-out is performed with respect to maintaining fluidity of mission critical processes and minimizing impact on daily operations.
  • Testing
    Testing is where the rubber meets the road and is a vital process wherein problems are addressed before they become “problems”.  Each and every component of your network is exhaustively tested to ensure trouble-free operation and effectiveness.
  • Training
    Training in the proper use of upgraded networks and systems is key to the successful implementation the IT plan. We ensure that each individual in your organization has the training, resources and information they need.
  • Support
    Help is just a click, or call away. Our managed IT support is truly second to none. Virtual helpdesk technology allows our technicians to quickly determine the issue, and respond to your inquiry with a solution.

 

Call us today!
(541) 639-4397
Get Started