Services Wizard
Management (Pick One)
Obsidian
Leadership and Support
With the Obsidian Managed Service Plan, your company gets a team of professionals dedicated to your success. Velox Systems will provide direction for future growth, as well as all the technical support needs you have along the way. This product includes a full management and monitoring suite so we know before things go wrong with your tech and can take pro-active action. We also offer a full helpdesk service for extra help when you need it!
- Annual Forecasting and State of your Tech Review
- Annual Basic Compliance Review
- Technology Road Map Design
- Server Monitoring and Patching
- Server Anti-Virus/Anti-Malware
- Onsite+Remote Server Backup
- Server Support Remote and Onsite
- Network and Printer Management
- Access Point Management
- PC Monitoring and Patching
- PC Anti-Virus/Anti-Malware
- PC Support Remote and Onsite
Granite
Roadmap Execution
The Granite Managed Service Plan includes all the features of the Obsidian plan as well as full execution of the technology roadmap included in the monthly agreement. We will design a roadmap that includes server migrations to the cloud, regular workstation upgrades, and network design improvements. Under the Granite Plan Velox Systems will take initiative and execute all the roadmap plans according to a pre-determined schedule with no additional labor fees.
- Quarterly Forecasting and State of your Tech Review
- Annual Basic Compliance Review
- Technology Road Map Design & Execution
- Server Monitoring and Patching
- Server Anti-Virus/Anti-Malware
- Onsite+Remote Server Backup
- Server Support Remote and Onsite
- Network and Printer Management
- Access Point Management
- PC Monitoring and Patching
- PC Anti-Virus/Anti-Malware
- PC Support Remote and Onsite